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Privacy Policy

At D:TOX, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

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1. Information We Collect

When you book appointments, sign up for newsletters, or interact with us, we may collect the following information:

  • Personal details: name, email address, phone number, date of birth.

  • Health information: relevant medical history or conditions necessary for safe lymphatic drainage treatments.

  • Payment information: credit/debit card details or billing information (processed securely via our payment provider).

  • Usage data: website interactions, booking preferences, and feedback.

2. How We Use Your Information

We use your information to:

  • Provide our services safely and efficiently.

  • Process bookings and payments.

  • Communicate with you about appointments, promotions, or studio updates (with your consent).

  • Improve our services and customer experience.

  • Comply with legal obligations (e.g., health and safety, taxation).

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity: to provide the services you request.

  • Consent: where you opt in to marketing communications.

  • Legal obligation: to comply with laws and regulations.

  • Legitimate interests: to improve services and maintain a safe environment.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

  • Service providers (e.g., payment processors, email platforms) to fulfill services.

  • Healthcare or emergency services if necessary for safety or legal reasons.

  • Regulatory authorities if required by law.

5. Data Retention

We retain your personal data only as long as necessary to provide services or comply with legal obligations. After this, your information is securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to marketing communications at any time.

  • Object to or restrict processing of your data.

  • Request portability of your personal data.

To exercise these rights, please contact us at: [Insert email/contact details].

7. Cookies & Tracking

Our website may use cookies and tracking technologies to enhance user experience, analyse website performance, and tailor content. You can manage your cookie preferences in your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. Significant changes will be communicated via email or website notice.

11. Contact Us

If you have questions or concerns regarding your privacy or this policy, please contact:

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